Discussion:
Can I post a recommend?
(too old to reply)
Palindrome
2007-11-01 13:06:43 UTC
Permalink
Hi,

There is a company that I bought some car audio stuff from that has
knocked my socks off for customer service.

Basically, I screwed up and needed some replacement parts. Not only did
they answer posts quickly and sympathetically (a wonder in itself) -
they sent the parts I needed without charging me for them, not even
charging me for the carriage..

Now I think that deserves public recognition - such customer service is
pretty rare these days. I fully expected having to pay, after all, it
was entirely my fault.

But I don't post often enough to this group, or read the posts often
enough - to know if such a totally independent recommend would be
welcome. I would hate the company to be accused of spamming. Or for me
to be accused of breaking the charter for the group - although I
wouldn't see it as an advert, others may do so..

So, can I mention this company's name?
--
Sue
James
2007-11-01 22:33:34 UTC
Permalink
Post by Palindrome
Hi,
There is a company that I bought some car audio stuff from that has
knocked my socks off for customer service.
Basically, I screwed up and needed some replacement parts. Not only did
they answer posts quickly and sympathetically (a wonder in itself) - they
sent the parts I needed without charging me for them, not even charging me
for the carriage..
Now I think that deserves public recognition - such customer service is
pretty rare these days. I fully expected having to pay, after all, it was
entirely my fault.
But I don't post often enough to this group, or read the posts often
enough - to know if such a totally independent recommend would be welcome.
I would hate the company to be accused of spamming. Or for me to be
accused of breaking the charter for the group - although I wouldn't see it
as an advert, others may do so..
So, can I mention this company's name?
--
Sue
James
2007-11-01 22:33:38 UTC
Permalink
Post by Palindrome
Hi,
There is a company that I bought some car audio stuff from that has
knocked my socks off for customer service.
Basically, I screwed up and needed some replacement parts. Not only did
they answer posts quickly and sympathetically (a wonder in itself) - they
sent the parts I needed without charging me for them, not even charging me
for the carriage..
Now I think that deserves public recognition - such customer service is
pretty rare these days. I fully expected having to pay, after all, it was
entirely my fault.
But I don't post often enough to this group, or read the posts often
enough - to know if such a totally independent recommend would be welcome.
I would hate the company to be accused of spamming. Or for me to be
accused of breaking the charter for the group - although I wouldn't see it
as an advert, others may do so..
So, can I mention this company's name?
--
Sue
James
2007-11-01 22:33:43 UTC
Permalink
Post by Palindrome
Hi,
There is a company that I bought some car audio stuff from that has
knocked my socks off for customer service.
Basically, I screwed up and needed some replacement parts. Not only did
they answer posts quickly and sympathetically (a wonder in itself) - they
sent the parts I needed without charging me for them, not even charging me
for the carriage..
Now I think that deserves public recognition - such customer service is
pretty rare these days. I fully expected having to pay, after all, it was
entirely my fault.
But I don't post often enough to this group, or read the posts often
enough - to know if such a totally independent recommend would be welcome.
I would hate the company to be accused of spamming. Or for me to be
accused of breaking the charter for the group - although I wouldn't see it
as an advert, others may do so..
So, can I mention this company's name?
--
Sue
James
2007-11-01 22:34:37 UTC
Permalink
Post by Palindrome
Hi,
There is a company that I bought some car audio stuff from that has
knocked my socks off for customer service.
Basically, I screwed up and needed some replacement parts. Not only did
they answer posts quickly and sympathetically (a wonder in itself) - they
sent the parts I needed without charging me for them, not even charging me
for the carriage..
Now I think that deserves public recognition - such customer service is
pretty rare these days. I fully expected having to pay, after all, it was
entirely my fault.
But I don't post often enough to this group, or read the posts often
enough - to know if such a totally independent recommend would be welcome.
I would hate the company to be accused of spamming. Or for me to be
accused of breaking the charter for the group - although I wouldn't see it
as an advert, others may do so..
So, can I mention this company's name?
Blooming newsreader, ignore other posts.

Souds like a good company. I for one would like to know who they are ?
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